Last Updated: [04/26/2025]
Welcome to Fashnove!
At Fashnove, we are dedicated to delivering a secure, reliable, and transparent payment experience. This Payment Policy outlines the accepted payment methods, security measures, billing procedures, and related terms to ensure your transactions are smooth and trustworthy. By purchasing from our website, you agree to the terms outlined in this policy.
Please read this policy carefully to understand how payments are handled at Fashnove.
Accepted Payment Methods
We offer multiple payment options for your convenience:
Visa (Credit & Debit)
Mastercard (Credit & Debit)
American Express
Discover
Apple Pay
PayPal
All transactions are processed in USD. If you encounter any payment-related issues, please reach out to our support team for assistance.
Payment Security
The security of your payment information is our highest priority. Fashnove processes all transactions through PCI-compliant, trusted third-party payment gateways, ensuring your sensitive financial data is encrypted and handled safely.
Our website uses Secure Socket Layer (SSL) encryption to protect your payment details during data transmission, preventing unauthorized access.
We do not store your payment information on our servers. Payment details are securely managed by our third-party payment providers. Additionally, we conduct regular security audits, fraud detection monitoring, and advanced verification processes to safeguard all transactions.
Billing Information
Accurate billing information is essential for successfully completing your purchase. During checkout, you will be required to provide:
Full name
Billing address
Valid payment method details
Updated contact information (email and phone number)
Orders may be delayed or canceled if your billing details are incorrect or incomplete. For first-time orders or high-value transactions, we may request additional identity verification. Our team will contact you promptly if further information is needed.
Authorization and Verification
When you place an order, your selected payment method will go through an authorization process for the total purchase amount. This may show as a pending charge in your account — it verifies transaction validity but does not deduct funds immediately.
Once authorization is approved, payment is captured, and your order is processed. If a payment is declined or authorization fails, we will notify you via email, and your order will not proceed until the issue is resolved.
Cancellations and Refunds
Orders may only be canceled before they are dispatched for shipping. If your order is canceled successfully, a refund will be processed to the original payment method. Refunds typically reflect within 7–10 business days, depending on your financial institution.
After an order is shipped, cancellations are no longer possible, and transactions will follow the terms outlined in our Refund Policy.
For information about returns and refund requests, please refer to our Refund Policy for detailed guidelines.
Failed Transactions
If your payment fails during checkout, please:
Confirm you have sufficient funds.
Verify that your billing information is correct.
Ensure your payment method is valid and not expired.
If problems persist, you may try an alternative payment method or contact your financial institution. Our support team is also available to assist with any payment issues.
Fraud Prevention
To maintain a secure shopping environment, all orders are subject to fraud screening procedures. If suspicious activity is detected, your order may be placed on hold for additional verification. In cases where verification is unsuccessful, Fashnove reserves the right to cancel the order and issue a refund.
These measures help protect both our customers and our business from fraudulent transactions.
Contact Information
For questions or assistance regarding this Payment Policy or any payment-related concerns, feel free to contact us:
Business Name: Fashnove
Chat Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Business Number: +1 (214) 142-0972
Business Mail:Â support@fashnove.com
Business Address:Â 2109 Meadowbrook Dr Street, Msquite Texas 75149, United States
At Fashnove, we’re committed to providing a secure, transparent, and hassle-free payment experience, ensuring your satisfaction and confidence with every transaction.